Return Policy
Return Policy
My Blankee Inc.
dba Luca Charles, Luca Charles Home, My Doggie Blankee
All our items are proudly made to order in the USA. Handling time is 1-2 business days. Since we do not keep stock or inventory, every blanket and apparel item is freshly made just for you.
Because of this, we do not accept returns, exchanges, or offer refunds.
Blankets on sale and embroidered products are final sale.
Our websites:
Contact:
For all questions or correspondence, please email: [email protected]
Return Authorization (RA) Process:
If you believe your order qualifies for a return or exchange, here’s how to request an RA number:
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Email [email protected] with your reason for return or exchange. Please include your name, contact details, and invoice number.
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Our Returns Department will review your request within 1-3 business days.
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If approved, we will email you an RA number.
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Include a copy of your original order inside your return package.
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Once we receive your return, please allow up to 5 business days for processing your replacement or store credit.
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Return shipping costs will be calculated via FedEx or USPS and can be paid by credit card, PayPal, or deducted from store credit.
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Replacement shipping typically takes 4-5 business days, depending on your location (we ship from Los Angeles, CA).
Please note:
Items purchased from other retailers (department or specialty stores) must be returned directly to those stores and are subject to their return policies. Returns are only accepted for purchases made through official My Blankee Inc. stores.
Company Information:
My Blankee Inc.
742 S. Hill Street, 4th Floor, Suite 858
Los Angeles, CA 90014
Phone & Text: +1 (213) 955-4516
Email: [email protected]
Color Variation Disclaimer:
Actual product colors may vary from the images due to differences in monitors, tablets, laptops, and mobile displays. Lighting at the time photos were taken can also affect how colors appear.
Important:
Since all products are made to order, we do not accept returns or exchanges. If you’re unsure about a product, please contact us—we’re happy to assist you before you place your order.
Shipping Disclaimer:
We are not responsible for lost, held, or damaged packages, nor for delivery errors caused by incorrect shipping information.
Shipping Carriers:
USPS | FedEx | UPS | DHL