Return Policy

My Blankee Inc. 

dba Luca Charles, Luca Charles Home, My Doggie Blankee

All items are proudly made in the USA and are made to order. Handling time for all orders is 1-2 business days. We have no stock and no inventory. We ship out only fresh-made blankets and apparels to all our customers For this reason, we cannot accept No exchanges and No return No refund.Blankets on sale and Embroidery Products items are final sale. . 

• www.myblanke.com
• www.lucacharles.com
• www.lucacharleshome.com
• www.mydoggieblankee.com

All correspondents for all of My Blankee, Inc’s stores must be sent to [email protected]

Acquiring an RA Number:

• 1. E-mail [email protected], explaining the grounds of your return/exchange request. Be sure to include the name used in purchasing the product(s) and your contact information as well as the Invoice number.
• 2. Our Returns Department will then review your case; please allow 1-3 business days for us to get back to you.
• 3. Once approved, we will send you an RA# via e-mail.
• 4. Place a copy of your original order in your box when you ship it back to us.
• 5. Upon receiving your return, it may take us up to 5 business days before we ship out your replacement and/or grant you credit.
• 6. Payment for shipping the order back to you will be calculated through FedEx or USPS. The shipping charges can be taken by credit card, PayPal, or deducted from your store credit.
• 7. Depending upon where you live, your order could take up to 4-5 business days (we are shipping from Los Angeles, CA).

Please note that My Blankee Inc. merchandise purchased from other retailers, including department stores or specialty stores must be returned to the store from which it was originally purchased, and is subject to the return policy of the originating retailer. Returns will only be accepted from orders placed through the official My Blankee Inc stores.  

My Blankee Inc.742 S. Hill Street 4TH Floor Suite 858 Los Angeles, CA 90014

TEL : +1 (213) 955.4516

TEXT : +1 (213) 955.4516

Email: [email protected]

Color Variation Disclaimer

Actual product color may vary from the images shown. Every monitor, Tablet, lap tops or mobile display has a different capability to display colors, and every individual may see these colors differently. In addition, lighting conditions at the time the photo was taken can also affect an image's color.

PLEASE KEEP IN MIND WE HAVE NO INVENTORY ALL PRODUCTS ARE MADE AND SENT TO PRODUCTION WHEN ORDER IS PLACED, THEREFORE WE DO NOT ACCEPT RETURNS OR EXCHANGES ON ANY OF OUR PRODUCTS. IF YOU ARE UNSURE OF A PRODUCT PLEASE CONTACT US AND WE WILL ASISST YOU WITH YOUR ORDER.

Shipping disclaimer

We are not responsible for lost, held, or damaged packages. We are not responsible for mis-delivery errors via carrier, or incorrect shipping info.

Carriers:

USPS

FEDEX

UPS

DHL