Frequently Asked Questions
Clear answers to help you shop with confidence.
How Do I Change or Cancel an Order?
To cancel or modify an order, please contact us at [email protected] or call/text 213-955-4516 as soon as possible.
We’ll do our best to assist you. However, since all items are made to order, we cannot cancel or change orders once they enter production.
Do You Offer Gift Certificates?
Not at this time. We’re currently developing digital gift card options — please check back soon for updates!
Do You Still Honor the Yellow “Thank You” Card Promotion?
No. We do not honor expired offers or third-party promotions. The yellow flyer featuring our Luxe Collection, created in 2012, is no longer valid. Only official promotions from myblanke.com are accepted.
Will the Recipient See the Invoice if I Send a Gift?
No. If your billing and shipping addresses are different, or your order includes gift wrap or a message, we will treat the package as a gift.
A packing slip without prices will be included, along with the order number for reference.
How Do I Care for My Blankee Products?
All of our products are machine washable. We recommend:
- Cold water wash on a gentle cycle
- Use a mild, fragrance-free detergent
- Tumble dry on low, or air dry for best results
We recommend washing before first use, as with all new garments and bedding.
What Are My Payment Options?
We accept Visa and Mastercard through our secure checkout system.
Are Website Purchases Tax-Free?
Yes, unless your order is being shipped to California, where sales tax will apply.
Is Your Website Secure?
Absolutely. We use SSL encryption (Secure Socket Layer) to protect your personal and payment information.
Still Have Questions?
We’re happy to assist you!
Corporate Office: Los Angeles, CA
Phone: 213-955-4516
Email: [email protected]
Shop Online: myblanke.com
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